Policies
Get the info you need
Terms of Use
- General
- Definitions and Interpretation
- Eligibility to Use
- Account Registration
- Usage
Getting Started
- Getting Started
- Purpose and Scope
- Key Concepts and Terminology
- Troubleshooting and Support
Designing with Living Walls
- Designing your Dream Home
- Managing your Home Project
- Problem Identification and Goal Setting
- Paying for my Home Interiors
Payments
- Payment Method
- Transaction Security Guarantee
- Transaction Failure
- Payment Terms for a Living Walls Project (Interior Design & Execution)
- Payment Terms as per type of order
EMI Options
- Easy EMI
- Eligibility Criteria
- Procedure Outline
- Understanding Your Payment Options
- EMI Cancellation & Part Prepayment
Cancellation
- Cancellation
- Specific Circumstances
- Communication and Notification
- Cancellation Fees
Return, Exchange & Refund
- Delay Penalty
- Return, Exchange & Refund
- Provide Documentation
- Damage or Tampering
Livspace Warranty
- Warranty
- Scope
- Terms, Conditions & Exclusions
- Modular Systems
- Furniture
Care Instructions
- Mandatory PPE
- Regular Inspections
- Guardrails and Safety Nets
- Proper Waste Disposal
Becoming a Design Partner
- Understanding the Value of Design Partnerships
- Eligibility & Onboarding
- Design & Installation
- Leveraging the Partnership for Success
Reseller Arrangement
- Reseller Programme
- Conditions
- Invoice and Payment
- Taxes
- Roles and Responsibility
Corporate Policies
- Livspace Grievance Redressal Policy
- Whistleblower Policy
- Ethical Business Practices
- Modern Slavery Prevention
- Code of Conduct - Business Partners
Cookie Policy
- Cookie Policy
- Analytical/Performance Cookies
- Third-Party Cookies
Customer Terms & Conditions
- Scope of Work
- Payment Terms
- Completion of the Project
- Intellectual Property Terms
- Project Delay & Penalty Terms
Referral Policy
- Program Duration and Modification
- Eligibility
- Referral Bonus
- Earning Referral
- Paying Terms
- Invalidated Referral